Payment Policy for Lenslinzo

Effective Date: January 14, 2025

At Lenslinzo, we are committed to providing you with a seamless and secure shopping experience. This Payment Policy outlines the terms and conditions regarding payments for products and services purchased through our website (https://lenslinzo.com).

1. Accepted Payment Methods

We accept a variety of secure payment methods for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

All payments must be made in U.S. Dollars (USD).

2. Payment Authorization

  • Authorization Process: When you place an order, your payment information is processed through a secure payment gateway. Your payment will be authorized at the time of purchase. However, your order will not be processed until the payment is confirmed and completed.
  • Transaction Confirmation: You will receive an email confirmation once your payment is successfully processed, and your order is ready for fulfillment.
  • Payment Verification: In some cases, we may request additional information or verification to prevent fraudulent activity. We reserve the right to cancel any order if there is a discrepancy with the payment information provided.

3. Taxes and Fees

  • Sales Tax: Sales tax will be applied to your order based on the shipping address and the applicable tax laws of your location. The sales tax amount will be displayed at checkout before you complete the payment.
  • International Duties and Taxes: For international orders, please be aware that additional customs duties, taxes, and fees may apply based on your country of residence. These charges are the responsibility of the customer and are not included in the order total at checkout.

4. Payment Security

We take the security of your payment information seriously. Our website uses secure encryption technologies (such as SSL) to protect your personal and payment details during transactions. All payment data is processed through trusted and PCI-compliant payment gateways.

We do not store your credit card details on our servers. Any payment information provided during checkout is encrypted and securely processed by our third-party payment processors.

5. Payment Declines

If your payment is declined, we will notify you and request that you provide an alternate payment method. Please ensure that your payment information is correct (e.g., credit card number, expiration date, billing address) before attempting to complete the transaction. If your card is declined, you may also need to contact your bank or card issuer for further assistance.

6. Order Cancellation and Refunds

  • Order Cancellation: Once your order has been placed and payment has been authorized, it is processed for shipment. If you wish to cancel your order, please contact us immediately at info@lenslinzo.com. Cancellations can only be processed if the order has not yet been shipped.
  • Refunds: If you are eligible for a refund (e.g., due to a return or order cancellation), the refund will be processed to the original payment method used. Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.

7. Payment Errors

In the event of a payment error (such as an incorrect charge or overcharge), please contact us immediately at info@lenslinzo.com. We will investigate the issue and correct any discrepancies in accordance with our policies.

8. Third-Party Payment Processors

By using our website, you acknowledge that third-party payment processors (such as PayPal, Stripe, Apple Pay, and Google Pay) are used to handle payment transactions. We are not responsible for any issues or disputes related to third-party payment processors, but we will work with you to resolve any payment-related concerns.

9. Subscription Services (If Applicable)

If you have subscribed to any recurring services or subscription-based products, the payment for these subscriptions will be automatically charged to the payment method you provided during sign-up. You can manage, update, or cancel your subscription by contacting our customer support team.

10. Contact Us

If you have any questions or concerns about payments, or if you need assistance with your transaction, please contact our customer service team: