Privacy Policy for Lenslinzo

Effective Date: January 14, 2025

At Lenslinzo, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (https://lenslinzo.com), make a purchase, or engage with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This is information that identifies you personally, such as:

    • Name
    • Email address
    • Phone number
    • Shipping and billing address
    • Payment information (credit card number, billing address)
    • Any other information you provide to us voluntarily

  • Non-Personal Information: This includes information that cannot be used to identify you personally, such as:

    • Browser type and version
    • Device type
    • IP address
    • Pages visited on our website
    • Referring websites
    • Time spent on our site
    • Location data (if applicable)

2. How We Collect Information

We collect personal and non-personal information through various means, including:

  • Direct Interactions: When you make a purchase, create an account, sign up for newsletters, or contact customer support, you provide us with your personal information directly.
  • Automated Technologies: We collect non-personal information through cookies and similar tracking technologies when you interact with our website. These technologies help us analyze how you use our site and enhance your experience.
  • Third-Party Services: We may receive personal information from third-party services, such as payment processors or social media platforms, when you engage with us through these channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill orders, including billing, shipping, and customer service.
  • To Improve Our Website and Services: We use non-personal information to analyze trends, improve website performance, and optimize the user experience.
  • To Communicate with You: We use your email and phone number to send order confirmations, updates, promotional offers, and newsletters (if you have opted in).
  • To Provide Customer Support: We use your information to respond to your inquiries, resolve issues, and provide assistance.
  • To Protect Our Rights and Prevent Fraud: We may use your information to detect and prevent fraudulent activity, and to protect our website, customers, and employees.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers, such as payment processors, shipping carriers, and marketing partners, who assist us in performing services on our behalf.
  • Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, legal request, or governmental investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files placed on your device that help us remember your preferences and analyze how you use our site.

You can control cookies through your browser settings, including disabling them entirely. However, please note that some features of our website may not function properly if cookies are disabled.

6. Data Security

We take the security of your personal information seriously. We implement a variety of physical, electronic, and procedural safeguards to protect your data. These include encryption, secure payment gateways, and access controls. However, no data transmission or storage system is 100% secure, so we cannot guarantee the absolute security of your information.

7. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access and update your personal information at any time by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
  • Request Data Deletion: You may request that we delete your personal information, subject to any legal obligations or retention periods.

To exercise your rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make significant updates, we will post a notice on our website and update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: